Who Should Attend

(Target Audience)

  • New case managers (0–3 years experience) seeking foundational skills

  • Experienced case managers preparing for CCM or CDMS certification renewal

  • Nurse case managers transitioning from clinical to coordination roles

  • Social workers in healthcare, mental health, or community settings

  • Behavioral health case managers working with complex populations

  • Supervisors and team leads who train and mentor case managers

  • Care coordinators in primary care, aging services, or disability services

  • Leaders implementing case management models in their organizations

Course curriculum

    1. Key Roles in Case Management

    1. Developing Effective Care Plans

    1. Monitoring Client Progress

    1. Advocating for Clients

    1. Staying Current in Case Management Trends

About this course: 8 hours starts on Mondays

  • $499.00

What You Will Learn

  • * A complete case management framework from assessment to closure and practical tools for needs assessment, care planning, and tracking.

  • * Scripts and role-play scenarios for motivational interviewing, and create templates for collaborative care plans and outcome logs, as well as advocacy strategies that balance empowerment with representation

  • * Team communication protocols for interdisciplinary collaboration and self-assessment checklists for continuous practice improvement. Also, a personalized continuing education roadmap for certification renewal

Discover your potential, starting today